NOTICE OF DATA SECURITY INCIDENT
Pace Center for Girls, Inc. (“Pace”) recently became aware that participant information was improperly accessed during a data incident, which may include information on you if you are or were a Pace student, or on your child if you are a parent or guardian of a Pace student. To keep you fully informed, we are notifying those who may have been affected. Pace greatly values the privacy and security of the information of its students, and is diligently working to ensure this data incident is properly addressed.
During the week of December 13, 2021, Pace discovered the unauthorized access of sensitive and/or confidential information regarding some of its State of Florida students. After investigation, the improper access appears to have arisen from an intrusion into certain infrastructure systems in January 2021. The extent of the incident is still being assessed and Pace’s investigation is ongoing.
What information was involved?
At this time, Pace has identified the following types of student information that were improperly accessed: student’s full name, address/phone number, date of birth, Florida Department of Juvenile Justice identification numbers, enrollment data, behavioral health information and parent/guardian names.
What are we doing?
Pace has and continues to take prompt action to investigate the incident and improve its security, including engaging an outside cybersecurity firm, securing network and physical computer access, and assessing data protection and gateway security systems.
What can you do?
Pace recommends that students and their parents take immediate steps to protect the students from any potential harm resulting from the data incident, such as actively monitoring accounts, Explanation of Benefits (EOBs), and credit bureau reports. Pace also recommends students register a fraud alert with the three major credit bureaus. A fraud alert informs creditors to contact you before they open any new accounts or change your existing accounts. Information to register a fraud alert is provided below:
- Experian: (888) 397-3742; https://www.experian.com/fraud/center.html
- TransUnion: (800) 680-7289; https://www.transunion.com/fraud-alerts
- Equifax: (800) 525-6285; https://www.equifax.com/personal/credit-report-services/credit-fraud-alerts/
Parents may also wish to visit https://www.identitytheft.gov, “or browse recovery steps” and then select “Children’s personal information.”
For more information
If you have any questions about the data incident or the personal information that Pace maintains about its students, or would like to sign your student up for credit monitoring services for the next year free of charge, please contact Pace toll free at (833)264-0157 or by e-mail at Incident_Report@pacecenter.org.